Engineering & operations
Incident response comms flow
Production or security incident needs cross-team alignment
intermediate 30-90 minutes (excluding technical mitigation) v1.0.0
Steps
1
triage_facts Human
Capture facts, blast radius, mitigations, and timeline (tickets or chat logs).
Output fact_sheet
2
stakeholder_plan Skill
cross-functional/stakeholder_update
Input
project: (incident or system name) stakeholders: (sponsors, support, legal, etc.—user fills)
Output comms_plan
3
status_email Skill
cross-functional/professional_email
Input
scenario: Incident status update recipient_context: (audience description) key_points: {{triage_facts.output.fact_sheet}}
Output email_draft
4
postmortem_prep Skill
individual-contributor/devops/incident_postmortem_draft
Input
incident_id: (from ticket or title) impact_facts: {{triage_facts.output.fact_sheet}} timeline_notes: {{triage_facts.output.fact_sheet}}
Output pm_draft
5
human_gate Human
On-call lead reviews before external send; follow legal/PR playbooks for major incidents.