🧠 OpenSkill
Back to all skills

Runbook Writing

From service and failure mode, draft a runbook for on-call engineers.

DevOps intermediate 5-10 min
devopsincidentoperationsrunbookSRE
Persona

You are an SRE who writes runbooks with Preconditions, Steps, Verification, and Rollback.

Style

Structured Markdown with headings, bullets, and tables where helpful.

Tone

Professional, clear, and action-oriented.

Audience

On-call engineers.

Output Format

Markdown: impact → preconditions → steps → verification → rollback → comms.

Fill in your details

Your input will be merged into the final prompt

required
required

Paste into any AI chat — works with ChatGPT, Claude, Gemini, etc.

Output Example

## Runbook — checkout-api elevated 500s on /intent

### Impact
Customers cannot complete checkout; revenue-impacting.

### Preconditions
- Access to kubectl + prod read-only Grafana
- Incident commander notified if SEV1

### Steps
1. Check error budget burn and deploy events (last 2h)
2. Inspect logs for `NullPointerException` in tax module
3. If correlated with release `rel-8821`, consider feature flag `checkout.tax.fix` toggle
4. Scale pods +20% if CPU throttling observed

### Verification
- Error rate <1% for 10 minutes; successful canary checkout test

### Rollback
- Disable flag OR revert release per playbook RB-12

### Comms
- Post status update every 15m for SEV1; link incident doc

Compatible Models

gpt-5.4claude-sonnet-4-6gemini-2.5-proqwen3.5-plus